About Us

ISLAND

PIONEER

OVERVIEW

ABOUT US

ROYAL ISLAND

Bespoke Choice

Established on March 11, 2014, Royal Island is a multifaceted company specializing in investment, development, and business activities across the hospitality, wellness, and luxury serviced apartments.

To valued customers, partners,

The Japanese have the famous proverb “Ichigo Ichie” – “Once-in-a-lifetime chance”, roughly understood that for human, every encounter is a moment worth cherishing, because it will never come back again. Therefore, we always consider the connection with each customer and partner not only as a chance meeting but also an honor and also an opportunity for us to show our dedication and sincerity with all our heart.

This is first of all reflected in carefully invested products and services from design, construction, interior decoration, service utilities, environment to hotel, spa staff… It is a combination of many factors to create memorable moments in the hearts of customers and partners when choosing our products and services.

One of the distinct highlights that makes a very unique impression of Royal Island Company is that most of the Company’s products and services are associated with health care goal.

As we all know, the concept of “Health in Tourism” has been conceived in recent years and grown increasingly stronger. Besides physical health, psychological, mental and emotional health are also becoming top concerns. Therefore, we believe that the motto of investing and exploiting “Resort tourism combined with body care and spa therapy” that we are implementing is the right step not only for the present but also the long-term development direction of the hotel service business in the future.

Especially, if in the hotel industry, proximity is defined as professional care and attentive service, this is also our pride in personalizing service, focusing on customers in accordance with the Japanese spirit of Omotenashi. This is also one of the factors that help us create excellent services as evaluated by customers and are the key to unlock the success we have today.

Bring health and happiness with professional products and services, give each other good things and cherish every moment of meeting… is what we want to send with all the heart, sincerity and dedication of the dedicated members at Royal Island Company and hope to receive the trust of all customers.

Best regards!

Director
Ms. Vo Vu Uyen Duyen

Vision

Becoming Southeast Asia’s leading Ryokan Wellness brand, creating Japanese-inspired retreats where guests rediscover balance in body, mind, and spirit, and embrace the art of refined living.

Vision

Mission

To bring Japanese hospitality to Vietnam

Sharing the spirit of Omotenashi and Ryokan culture with the world.
To nurture holistic well-being

Integrating wellness, nutrition, therapy, and culture to restore balance in body, mind, and spirit.
To deliver meaningful experiences

Putting people at the heart of every service through thoughtful, personalized care.
To foster sustainable growth

Building a culture grounded in professional excellence and integrity.

Mission

Core Values

Omotenashi

We serve with sincerity, refinement, and thoughtful care, striving to exceed our guests’ expectations
Discipline

Every process is carried out with precision, consistency, and professionalism. Discipline is not rigidity, but the foundation of trust.
Kaizen

Striving to be better every day. We embrace learning, innovation, and the constant refinement of every detail.
Quality

We never compromise quality for short-term profit. From design and construction to service and every cup of tea, excellence is our highest standard.
Wellness

Every product and service is designed to enhance the health, beauty, emotional well-being, and quality of life of our guests and employees.
Respect

We respect our guests, employees, partners, nature, local cultures, and Japanese traditions.
Legacy

We strive to build an enduring enterprise and nurture future generations of talent to ensure the brand’s sustainable growth for generations to come.

Core Values

Business philosophy

We do more than build hotels.

We create restorative spaces where every guest can unwind, renew their energy, and experience the beauty of Japanese culture.

Profit is the result of creating lasting value for our guests, our people, and our communities.

Business philosophy

CORPORATE CULTURE

Proud to be the convergence of a team of young, dynamic, creative, enthusiastic, professionally trained personnel suitable for each job position.

The working environment is full of positive energy to give employees excitement and motivation to promote their full potential for work.

Equal career advancement opportunities for everyone.

Policy of remuneration

Always ensures competition in the market.
Bonus policy

Built based on a public and transparent evaluation system, ensuring the maximum promotion of capacity and recognition of each employee's contribution.
Welfare policy

Constantly build and update the best and most competitive welfare regimes to ensure the well-being and rights of every employees.